Reception and Office Management Quiz

The reception office is located at the __________ of an organization.

• back

• front

• centre

• corner

The main duty of a receptionist is to __________.

• clean the office

• welcome visitors and provide information

• fix machines

• sell goods

Which of the following items is commonly found in a reception office?

• Typewriter

• Visitor's book

• Plough

• Cooking pot

A receptionist must be __________.

• rude and slow

• harsh and lazy

• polite and well-dressed

• proud and loud

The person who manages the reception area is known as the __________.

• gatekeeper

• cleaner

• receptionist

• secretary

Office correspondence refers to __________.

• office signs

• letters and messages used in the office

• staff duties

• goods sold

Internal correspondence is communication between __________.

• a company and its customer

• two different banks

• workers within the same organization

• a market and a bank

A memo is used for __________.

• external correspondence

• speaking loudly

• internal communication

• buying and selling

External correspondence is sent to __________.

• the manager

• outsiders like customers and suppliers

• internal workers only

• the secretary

Office letters are written in __________ form.

• dialogue

• dramatic

• formal

• informal