Weekly Quiz - 04-Jul-2025

If a company has been downgraded to zero visa allocation and now wishes to upgrade it from 0 to 2, what is the main requirement to process the application?

• Authority Approval

• Company Name Amendment

• Business Plan

• App pre-approval

If a Formation Amendment application includes the activity (562 - Event catering and other food service activities), what additional approvals are required to proceed?

• App Pre Approval

• Legal Team Approval

• Authority Approval

• No additional approvals

Who is the designated point of contact for submitting ERP system enhancement requests, as per management instructions?

• Abdul Salam Vadakkan

• Mustafa Hashmi

• Syeda Nafi

• Preetha Shrikanth

Which of the following queues have a targeted KPI of 20 minutes? (Select all that apply)

• CSQ

• CS-REL

• VA-AP

• VA-REL

Where should the stakeholder's passport copy and business plan be attached when submitting a Formation Amendment application for Authority approval in the ERP?

• ERP Notes Section

• User Documents

• Output Documents

• No need to attach

If an Employee Letter for "establish a new company in another jurisdiction" without the applicant’s residence visa copy, should we process the application or return it?"

• We should process without returning

• We need return the application to AS

• It’s not a requirement for this request

• None of these

Who should be contacted for all driver-related requests according to the agreed process?

• Drivers Directly

• CS Concierge Team

• CS Licensing Team

• CS Immigration Team

True or False:

Red category licenses can be released as long as the client submits the required declaration.

• True

• False

True or false:

"Residence visa copies for Visa New, Renewal, and Amendment applications must be retrieved from the eChannel system and attached before releasing the application in ERP"

• True

• False

What is the primary goal of this weekly quiz sessions; and what is expected from team members regarding participation?

• To provide casual entertainment; participation is optional

• To replace formal training; only captains to be joined

• To Increase the workload; participation is required

• To strengthen product and process knowledge; full participation is mandatory as part of KPIs