Hành Vi Tổ Chức

Which group of factors related to the environment in Herzberg's theory refers to?

• A) Working environment, recognition.

• B) Job characteristics, compensation policy.

• C) Working environment, compensation policy, promotion opportunities.

• D) Compensation policy, working conditions, supervision by management.

Which group of motivating factors in Herzberg's two-factor theory refers to?

• A) Responsibility, recognition, job characteristics, promotion opportunities.

• B) Compensation policy, job characteristics.

• C) Promotion opportunities, working environment.

• D) Supervision by management, working environment.

Which factors affect an individual's motivation?

• A) Individual's needs.

• B) Job characteristics.

• C) Compensation and promotion policies of the organization.

• D) Individual's needs, job characteristics, and compensation and promotion policies of the organization.

What measures can motivate employees that belong to the group of measures stimulating the spirit of workers?

• A) Flexible work schedule, reward policy, and salary.

• B) Improving working conditions, leadership style, salary increase.

• C) Empowering, increasing salary for employees.

• D) Programs encouraging employee participation.

When working in an organization, individuals always want to be treated fairly. They tend to compare?

• The ratio of their contributions to the benefits they receive.

• The ratio of their contributions to the benefits they receive compared to that of others.

• The contributions of others and their own contributions.

• The benefits they receive compared to the benefits others receive.

What motivational measures for employees belong to the group of material incentives for workers?

• Salary, bonuses, stock ownership programs.

• Management by objectives.

• Employee recognition programs.

• Building corporate culture.

According to Maslow, how are individual needs arranged?

• They exist in parallel.

• They are divided into lower-order and higher-order needs.

• When satisfied, the motivation of the individual decreases.

• They are arranged in hierarchies, when lower-order needs are satisfied, the individual will have higher-order needs.

Employees in the research and development department are not allowed to arrive later than the company's stipulated working hours.

Nhân viên phòng nghiên cứu phát triển không được đi làm muộn hơn thời gian làm việc theo quy định của công ty là 15 phút và phải mặc đồng phục tại nơi làm việc. Đây là ví dụ minh họa cho:

• A) Địa vị cá nhân trong nhóm.

• B) Chuẩn mực nhóm.

• C) Sự tuân thủ quy định.

• D) Áp lực nhóm.

Sự liên kết nhóm được tăng cường với các điều kiện sau loại trừ?

• A) Khi các cá nhân trong nhóm có nhiều điểm khác biệt.

• B) Khi có sự cạnh tranh từ bên ngoài.

• C) Khi quy mô nhóm nhỏ.

• D) Khi các thành viên trong nhóm có thời gian chia sẻ với nhau.