Quiz: 10 Multiple Choice Questions

Which software is used to manage customer data?

• Excel

• CRM

• Canva

• Outlook

What does Net Zero mean?

• No internet

• No carbon emissions

• Balance between emitted and removed carbon

• All energy used is from the grid

Who developed the Scientific Management Theory?

• Maslow

• Taylor

• Herzberg

• Carroll

Which of these reduces energy use?

• Printing daily

• Leaving PCs on overnight

• Cloud storage

• Using paper calendars

What is the first stage in Lewin’s Change Model?

• Change

• Freeze

• Adapt

• Unfreeze

According to Carroll’s CSR model, what is the base of the pyramid?

• Ethical

• Philanthropic

• Legal

• Economic

What does Herzberg identify as a motivator?

• Company policy

• Ownership of tasks

• Salary

• Job security

Which of these shows accountability?

• Blaming others

• Hiding mistakes

• Owning your errors and fixing them

• Ignoring deadlines

Inclusivity in tech includes:

• Using small fonts

• Making forms accessible

• Only using jargon

• Ignoring feedback

Goleman links adaptability with:

• Emotional Intelligence

• IQ

• Motivation theory

• Hierarchy of Needs