Examples of Emotional Intelligence Quiz

What is a key part of active listening?

• Speaking louder than the other person

• Giving advice immediately

• Paying attention to both verbal and non-verbal cues

• Ignoring emotional reactions

Which action best demonstrates active listening?

• Talking over the speaker

• Nodding and asking clarifying questions

• Changing the subject

• Finishing the person’s sentences

Why is active listening important in a team?

• It helps avoid work completely

• It reduces the need for communication

• It helps build trust and understanding

• It allows you to speak more often

Which of these is NOT a sign of active listening?

• Making eye contact

• Interrupting with opinions

• Asking follow-up questions

• Acknowledging the speaker's feelings

What should you do if a team member seems frustrated?

• Avoid them

• Tell them to calm down immediately

• Listen and acknowledge their emotions

• Change the topic

What is a characteristic of effective communication?

• Speaking only when necessary

• Using complex words to sound intelligent

• Being clear, respectful, and considerate

• Speaking very fast

Effective communication includes:

• Only written expression

• Listening, speaking, and understanding others’ views

• Ignoring the listener’s body language

• Giving orders firmly

Which example shows effective communication?

• Criticizing someone in public

• Giving constructive feedback politely

• Avoiding difficult conversations

• Talking without listening

To communicate effectively, one must:

• Focus only on their own opinion

• Dismiss the listener’s feelings

• Be mindful of the other person’s perspective

• Use sarcasm to make a point

Which behavior weakens effective communication?

• Offering feedback with respect

• Yelling to show urgency

• Being polite and patient

• Listening carefully