
Mastering Communication Skills
Quiz
•
Professional Development
•
University
•
Practice Problem
•
Easy
Ranjeet Puyed
Used 1+ times
FREE Resource
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the key components of verbal communication?
Written communication techniques
Body language and gestures
The key components of verbal communication are spoken words, tone of voice, volume, pace, and clarity.
Facial expressions and eye contact
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can tone of voice affect verbal communication?
Tone of voice is irrelevant in face-to-face conversations.
Tone of voice has no impact on communication.
Tone of voice only affects written communication.
Tone of voice significantly affects the interpretation and emotional impact of verbal communication.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What role does body language play in nonverbal communication?
Body language is irrelevant to communication.
Body language only confuses the message.
Body language is solely about posture.
Body language plays a crucial role in nonverbal communication by conveying emotions, reinforcing messages, and providing context to verbal communication.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can you name three types of nonverbal communication?
Written communication
Body language, facial expressions, gestures
Verbal cues
Digital messages
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is active listening and why is it important?
Active listening is only about nodding and making eye contact.
Active listening is unnecessary in professional settings.
Active listening is important because it fosters effective communication, improves relationships, and helps to resolve conflicts by ensuring that all parties feel heard and understood.
Active listening is a technique used to dominate conversations.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can paraphrasing improve listening skills?
Paraphrasing reduces the need to listen actively.
Paraphrasing distracts from the main message.
Paraphrasing makes listening less effective.
Paraphrasing improves listening skills by promoting active engagement and enhancing comprehension.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are some common barriers to effective communication?
Overly detailed explanations
Excessive use of humor
Technical jargon
Common barriers to effective communication include language barriers, cultural differences, emotional barriers, physical distractions, and lack of clarity.
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