Tutorial: HRM

Which one of the following specifies the characteristics of the individual who should be hired for a job?

• job description

• job analysis

• job specification

• job recruitment

• job selection

As Michael prepares to hire a replacement tool cutter for his production unit, he realizes the best way to be prepared to begin the hiring process is to have a ________ in front of him.

• job schema

• hiring graph

• job diagram

• job description/job specification

• technology chart

A ________ is primarily a one-way communication situation in which an instructor orally presents information to a group of listeners.

•  group discussion

• lecture

• student debate

• brainstorming session

• symposium

Companies who primarily hire and promote using ________ recruitment tend to have a higher morale and level of job satisfaction than companies who hire and promote primarily using ________ recruitment.

•  external; Internet

• internal; external

• Internet; external

• external; internal

• internal; Internet

Two tools often used in the selection process are ________.

• recruitment and training

• testing and assessment centers

• programmed learning and performance appraisal

• affirmative action program and learning-by-doing

• public and private employment agencies

Margie has applied for a job with the Lumineer Company. She was asked, "how would you handle an angry customer?" and "If you caught a coworker lying, what would you do?" These are examples of questions you would hear in ________.

• aptitude-interest tests

• vocational interest tests

• typing test

• personality tests

• communications test

The process of reviewing individuals' past productive activity to evaluate the contribution they have made toward attaining management system objectives is known as ________.

• job analysis

• performance appraisal

• employee audit

• workplace turnover

• workforce profiling

________ is the process of developing qualities in human resources that will enable them to be more productive and thus contribute more to organizational goal attainment.

• Recruitment

• Training

• Selection

• Performance appraisal

• Induction

To take advantage of the latest available technology, George has decided to use ________ courses instead of lecture-delivered training courses.

• programmed learning

• instructed learning

• programmed instructed

• teaching assistant

• virtual reality

What is the primary goal of conducting a job analysis in an organization?

• To evaluate employee performance

• To identify the skills and qualifications needed for a job

• To determine the salary range for a position

• To create a training program for new hires

• To assess the company's financial health