M01 Strategic HR Management

Each of the HR competency models examined included strategic and operational components. What item below is an example of an operational competency?

• Business knowledge and acumen

• Change management practices

• Effective communication

• Delivery of HR services and practices

The process by which an organization creates the product or service it offers to the customer is known as the

• value chain.

• M&A process.

• strategic planning process.

• due diligence.

What is a goal of an HR audit?

• Controlling costs

• Matching human capital to organizational needs

• Identifying gaps in HR practices

• Demonstrating strategic value

The most effective way to align HRD with organizational goals is for HR professionals to

• participate in the strategic planning process.

• involve managers in the development of training activities.

• reduce learning time for mastery of critical skills.

• increase the budget for training activities.

What is one of the key reasons for developing and implementing a comprehensive diversity and inclusion strategy?

• Most nations now require organizations operating within their jurisdictions to have one in place.

• The complexity of the diversity problem requires a strategic, organization-wide solution.

• It ensures that each element of a diversity and inclusion policy is implemented in the exact same way in all of an organization’s subsidiaries.

• It enables HR to justify its diversity and inclusion budget allocations.

What HR strategic activity might be triggered by social changes identified in an environmental scan?

• Project focusing on learning more about local legislation and rule-making process

• Survey of employees’ commuting experiences

• Establishment of employee self-service centers

• Evaluating ethical liabilities posed by supply chain partners

__________ is an environmental scanning factor for a firm that offshores its operations.

• A proposed law that may affect the operations continuity in the offshored country

• An internal policy that is required for the safety of production workers

• The SOPs for an assembly line that is not fully followed by workers in factory

• The systems of discipline and grievance that needs updating

Organizational growth and sustainability occur when __________.

• there is always an agreement among senior team

• policies, rules and procedure are clear

• evaluations are done frequently, to decrease risks

• conflicting ideas are encouraged and valued

What should be the first step in changing an organization’s culture?

• Define the existing culture.

• State what kind of culture you want.

• Benchmark your culture with competitors’ cultures.

• Engage an organizational culture expert.

One of the following is a warning environmental scanning factor for business expansion in new locations:

• high purchase power customers

• labor market shortage

• availability of new technologies that can make organization more efficient

• weak competition