Conflict Resolution Vocabulary Quiz

What does the word 'resolve' mean?

• To complicate a situation

• To ignore an issue

• To create a problem

• To find a solution to a problem

What is a 'compromise'?

• A complete agreement

• A disagreement

• An agreement where each side gives up something

• A unilateral decision

What does it mean to 'mediate'?

• To avoid a discussion

• To help two sides reach an agreement

• To create tension

• To escalate a conflict

What is a 'misunderstanding'?

• A failure to understand correctly

• A clear agreement

• A successful negotiation

• A type of conflict

What does 'tension' refer to in a workplace context?

• A successful collaboration

• Mental/emotional strain caused by disagreement

• A clear communication

• A state of relaxation

What does it mean to 'escalate' a conflict?

• To clarify misunderstandings

• To make a conflict worse or more intense

• To resolve the issue

• To mediate between parties

What does 'collaborate' mean?

• To work independently

• To work together for a solution

• To create friction

• To avoid cooperation

What does it mean to 'address a problem'?

• To escalate the conflict

• To complicate the situation

• To deal with or talk about something directly

• To ignore the issue

What does 'negotiate' mean?

• To create misunderstandings

• To discuss and reach agreement

• To avoid discussion

• To escalate tensions

What does it mean to 'align' goals?

• To ignore differences

• To create misalignment

• To bring into agreement or cooperation

• To escalate conflicts