GoDaddy Final Assessment help

The customer wants to purchase the domain blahaj.se. You look up the domain and notice that it is already registered. Your customer wants to know how long it is registered for. Where can you, and the customer, view the expiration date of the domain name no matter where it is registered?

• GoDaddy Domain Expiration Timeline

• WhoIs

• GoDaddy Help Centre

• Domain Portfolio

Answer explanation

WhoIs is a public tool that anybody can use to check basic information about a domain, such as the registration and expiry dates.

Your customer is concerned about malware on their website. Which product would help prevent malware from being installed on the website and remove it if the website became infected?

• SSL Certificate

• Managed SSL

• Website Security

• Malware Removal Request

Answer explanation

Website Security helps your website stay secure! Wow, who would've thought.

Your customer uploaded their files to their cPanel hosting account. When you view the website, you see a 403 Forbidden error. You have confirmed that the nameservers and IP address are correct. The hosting account is also working properly. What could cause the 403 error?

• The website has not been published yet.

• Bad Index file.

• cPanel's Domains are not configured properly.

• They must have had to build their website with cPanel's WordPress.

• Invalid MX Records.

Your customer is trying to setup their Microsoft 365 email account on their Android device. They are confused as to what password they should use for this setup. What password would a customer use to setup their Microsoft 365 email address on their device?

• Their GoDaddy's password.

• Their Android device's password

• It should not ask for a password. They can only sign-in using one single device.

• Their M365 Email's password.

Your customer's bakery website currently displays a 404 error that you were able to duplicate. What causes a 404 error?

• Invalid URLs.

• Forbidden access.

• Redirects to a URL that no longer exists.

• Missing Files.

• Expired SSL certificate.

Your customer works for a mosque, and would like to send weekly emails to their members. There are currently over 2,000 members of their mosque. The customer would also like to build a new website that allows new members to sign up to receive these weekly emails. Of the options below, which product would help the customer both email a large group of members and help them design a new website?

• cPanel Deluxe

• Managed WordPress

• Websites + Marketing Standard

• Websites + Marketing Premium

• Plesk

Answer explanation

W+M Premium and W+M Commerce allow up to 5000 contacts. You can find more information about W+M's tiers in the Cheatsheet.

Your customer just got an email that they have won an auction for a domain they have been watching for about a week. However, when they login to their account they do not see the domain in their domain manager. What tool would you use to find out more about the domain they won at auction?

• Auctions Dashboard

• Reggie

• Domain Backorder

• Auction Tool

• Diagnostic Dashboard

Answer explanation

You can always see any auction-related information using the Auctions Tool.

Your customer is interested in a domain name that is already registered. They want to buy it from the current registrant, but they don't want to personally contact the domain owner. What is the name of the service we offer where we attempt to negotiate and acquire a domain name from the current registrant?

• Domain Backorder

• Domain Ownership Protection

• Domain Broker Service

• Domains By Proxy

• Premium Domains

Answer explanation

That's right! We offer a Domain Broker Service to try and aquire a domain from the current owner of the domain. Paying the Domain Broker Service's fee howerver, does not guarantee that the customer will get their domain.

Your customer is contacting GoDaddy because they are looking for a hosting plan that supports some specific features. They inform you that they need a Linux hosting plan that is Wordpress compatible, includes 15 MySQL databases and can support a minimum of 5 websites. Which hosting plan would you recommend?

• Economy cPanel

• Managed WordPress

• Managed WordPress Pro

• Deluxe cPanel

• Web Hosting Plus

Answer explanation

Deluxe cPanel offers support up to 10 websites. cPanel -in general- is also the best option for those who want to upload loads of databases.

Our customer is contacting us because they cannot change the font color on their Websites + Marketing site. What resource would you use to send the customer some instructions via email on how to use Websites + Marketing?

• GoDaddy Help Centre

• Inside GoDaddy

• Google.com

• GoDaddy GetHelp

• r/GoDaddy on reddit.com

Answer explanation

GoDaddy's Help Centre is a publically available tool, meaning everyone can see it.