Tourism Oxford Test 1

Match the word with the correct definition.

• Cold temperature

• Complimentary breakfast

• Feeling upset and annoyed

• Frustrated

• Feeling stressed and unable to cope

• Spa access

• Free meal in the morning

• Chilly

• Access to wellness treatments

• Overwhelmed

Match the word with the correct definition.

• Feeling thankful

• Check-in

• The process of registering at a hotel.

• Facilities

• A transportation service to and from the airport

• Airport shuttle

• Characterized by strong winds and rain

• Stormy

• Services and features provided for guests

• Grateful

The receptionist ___ (check) the guest’s ID now.
    

•   a) checks 

• b) is checking   

• c) check

2. You ___ bring a jacket, it might get cold.
  

•   a) can   

• b) should   

•     c) may

The manager ___ (not be) here tomorrow.
   

• a) isn’t   

• b) won’t be   

•   c) doesn’t be

4. Housekeeping staff usually ___ (clean) the rooms before noon.
   

• a)clean

•   b) are cleaning  

• c) cleans

Look! The guests ___ (wait) at the front desk.

• a) wait  

•  b) waited

• c)are waiting

You ___ bring a jacket, it might get cold.

• a) can   

• b)should 

• c) may

Look! The guests ___ (wait) at the front desk.

• a) wait  b) c) waite

• b) are waiting

• c) waited

Guests ___ request a late check-out at the reception.

• a) must 

• b) should

• c) can