GEAR Guidelines Quiz

What is one way to take care of the customer according to the GEAR guidelines?

• Provide prompt, courteous service

• Waste no merchandise

• Clean the store daily

• Implement staff development plan

Which action is recommended for taking care of the merchandise?

• Execute accurate policy and procedures

• Visually present merchandise to stimulate sales

• Act with integrity

• Add value to the product

What should be done daily to take care of the store?

• Process merchandise effectively

• Provide prompt, courteous service

• Clean the store daily

• Implement self development plan

How can one grow themselves and those around them?

• Use appropriate sales presentation

• Implement staff development plan

• Waste no merchandise

• Execute accurate policy and procedures

What is a key aspect of taking care of the culture?

• Obtain highest payback on expenditures

• Act with integrity, own your responses and outcomes

• Visually present merchandise

• Provide prompt, courteous service

Which of the following is NOT a part of taking care of the customer?

• Use appropriate sales presentation

• Add value to the product

• Execute accurate policy and procedures

• Provide prompt, courteous service

What should be avoided when taking care of the merchandise?

• Wasting merchandise

• Clean the store daily

• Implement self development plan

• Act with integrity

What is one of the actions to take care of the store?

• Process merchandise effectively

• Execute accurate policy and procedures

• Listen carefully, speak up, make a difference

• Provide prompt, courteous service

Which action is part of growing yourself and those around you?

• Practice professionalism and teamwork

• Add value to the product

• Visually present merchandise

• Clean the store daily

What is a recommended practice for taking care of the culture?

• Obtain highest payback on expenditures

• Treat everyone with empathy and dignity

• Use appropriate sales presentation

• Process merchandise effectively