Strategic Communication

What is strategic communication primarily about?

• Speaking loudly

• Communicating with purpose

• Using complex vocabulary

• Avoiding feedback

Strategic communication focuses only on what you say, not how you say it. True or false?

• True

• False

Which of the following is NOT one of the 4 steps of strategic communication?

• Understand your audience

• Identify the goal

• Use technical words

• Express the need

Why is it important to understand your audience?

• To tailor your message to their interests and values

• To impress them with your vocabulary

• To avoid communicating altogether

• To win arguments

Which of these is a key tip for effective communication?

• Assume you’re always right

• Use incomplete sentences

• Practice active listening

• Speak as fast as possible

Mirroring and staying open-minded are part of respectful communication. True or false?

• True

• False

When writing an email, what should you consider first?

• Your mood

• The font style

• The number of emojis

• The recipient

Which email phrase shows emotional intelligence?

• “I am inviting you to a meeting…”

• “You must attend this meeting.”

• “I would value your perspective at this meeting. Could you attend?”

• “Meeting. Be there.”

What is a good way to make emails easier to read?

• Use long paragraphs

• Use bullet points

• Avoid punctuation

• Write in all caps

It’s better to be informal than formal when unsure about email phrasing. True or False?

• True

• False