DMK107V Chapter 8 (Part 1) - CRM (Yoco)
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DMK107V Chapter 8 (Part 1) - CRM (Yoco)
Quiz
•
Education
•
University
•
Practice Problem
•
Hard
Sfiso Mahlangu
Used 1+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does Yoco segment merchants?
Location
Industry
Age
Random
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which action shows personalisation?
Generic emails
Ads
Tailored onboarding
SMS blasts
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which option shows lifecycle communication?
Flash sales
Welcome emails
Paid ads
Social posts
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which action reflects relationship marketing?
Discounts
Webinars
PPC ads
Cold calls
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does Yoco boost agent productivity?
Chatbots
HubSpot
Outsourcing
Hiring
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