DMK107V Chapter 8 (Part 1) - CRM (Yoco)

DMK107V Chapter 8 (Part 1) - CRM (Yoco)

University

5 Qs

quiz-placeholder

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DMK107V Chapter 8 (Part 1) - CRM (Yoco)

DMK107V Chapter 8 (Part 1) - CRM (Yoco)

Assessment

Quiz

Education

University

Practice Problem

Hard

Created by

Sfiso Mahlangu

Used 1+ times

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does Yoco segment merchants?

Location

Industry

Age

Random

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which action shows personalisation?

Generic emails

Ads

Tailored onboarding

SMS blasts

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which option shows lifecycle communication?

Flash sales

Welcome emails

Paid ads

Social posts

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which action reflects relationship marketing?

Discounts

Webinars

PPC ads

Cold calls

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does Yoco boost agent productivity?

Chatbots

HubSpot

Outsourcing

Hiring

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