Summative Test No. 3 (Compliance)

What is the main purpose of conversation strategies?

• To entertain the listener.

• To manage and maintain interaction effectively.

• To memorize a speech.

• To impress others.

Which of the following expressions shows active listening?

• Sorry to interrupt.

• That's interesting.

• Let's hear him out.

• Why do you think that?

What strategy is used when someone says, 'Sorry, could you explain what you mean by that statement?'

• Summarizing

• Asking a question

• Asking for clarification

• Agreeing politely

What non-verbal cue is associated with turn-taking?

• Ear-cupping gesture

• Clapping

• Nodding and making eye contact

• Pointing with open palm

Which of the following is a politeness marker?

• I agree.

• In other words…

• Could you help me?

• So what you're saying is…

What does "I would love to, but…" imply?

• Strong disagreement

• Agreement

• A polite refusal

• Asking permission

Which expression shows disagreeing politely?

• I totally disagree with you!

• I get your point but I have a different opinion.

• You're wrong.

• No, that's not right.

What is the best expression to ask for permission politely?

• I want to borrow your book.

• Can I?

• Do you mind if I borrow your book?

• Give me your book.

"So what you are saying is…" is an example of

• Active listening

• Asking for repetition

• Summarizing

• Asking for clarification

Which gesture usually shows confusion?

• Nodding

• Clapping

• Smiling

• Scratching the head