Mr Phoenix - L233 - Test 1

What is a common leadership style mentioned that involves team members in decision-making?

• Authoritative

• Participative

• Laissez-faire

• Autocratic

What does "keep the team motivated" mean?

• To make the team work harder

• To inspire and encourage the team

• To supervise the team closely

• To evaluate team performance

In a STAR answer, what does 'S' stand for?

• Solution

• Situation

• Strategy

• Success

What does "offer constant support and feedback" imply?

• Giving occasional advice

• Providing continuous help and constructive criticism

• Only giving positive reinforcement

• Avoiding criticism altogether

What is the purpose of "building trust" within a team?

• To make them work longer hours

• To foster reliance and confidence among members

• To increase competition

• To reduce salaries

Which term is synonymous with "diverse"?

• Uniform

• Homogeneous

• Multiple

• Limited

What does "staff turnover" refer to?

• The process of rotating staff duties

• The rate at which employees leave and are replaced

• The amount of work assigned to staff

• The shift schedule for staff

What does "increase employee engagement" mean?

• To make employees work overtime

• To make employees feel more connected and committed to their work

• To enroll employees in social events

• To reduce employee benefits

When team members "feel heard and supported," what is a likely outcome?

• Decreased productivity

• Increased complaints

• Improved morale and productivity

• Higher staff turnover

What is an "approach" in the context of leadership?

• A problem

• A method or way of dealing with something

• A deadline

• A celebration