ESP Tourism

1. What's Lisa's surname?

• A. Berardelli

• B. Bernardeli

• C. Bianardelli

2. What room has Lisa booked?

• A. double

• B. twin

• C. single

3. What was the problem with the reservation?

• A. Lisa booked a different room

• B. The computer didn't show a reservation

• C. The receptionist made a mistake

4. Where can Lisa have dinner today?

• A. In the dining area

• B. In the restaurant

• C. In her room

5. What time will Lisa check out tomorrow? 11

• A. 12

• B. 11

• C. Before 11

6. What does Lisa ask the receptionist?

• A. She asks her to wake her up tomorrow.

• . B. She asks her for a phone charger.

• C. She asks her to let her charge her phone

7. What time does Lisa want to get up tomorrow?

• A. 7:00 am

• B. 7:30 am

• C. 8:00 am