S10 Quiz - Traiter les objections
Authored by marie Mahieu
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Professional Development
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15 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
Qu'est-ce qu'une objection commerciale ?
Evaluate responses using AI:
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
Pourquoi une objection n'est-elle pas forcément un refus définitif ?
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3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quelle est l'une des finalités principales d'une objection ?
Mettre fin à la vente
Tester le vendeur
Exprimer un refus poli
Les trois réponses peuvent être vraies
4.
OPEN ENDED QUESTION
3 mins • 1 pt
Citez les 5 familles d'objections.
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
Donnez un exemple d'objection liée au prix.
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6.
OPEN ENDED QUESTION
3 mins • 1 pt
Lors d'une objection, quelle attitude non verbale doit adopter un vendeur ?
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OFF
7.
OPEN ENDED QUESTION
3 mins • 1 pt
Que signifie l'acronyme ARTS pour traiter une objection ?
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OFF
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