
Verified-Troubleshoot Networks
Authored by Terry Deckard
Information Technology (IT)
Professional Development

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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A user reports intermittent network connectivity on their wired workstation. What should be checked first in the troubleshooting process?
Replace the network interface card
Update network adapter drivers
Check patch cord connections and substitute known good cable
Reconfigure the switch port settings
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A wireless client shows strong signal strength but cannot connect to the network. What configuration issue is most likely?
Access point is too far away
Incorrect network password or security settings
Radio frequency interference
Client device hardware failure
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A VoIP phone system experiences choppy audio and call dropouts during peak network usage. What network characteristic is most likely causing this issue?
Insufficient bandwidth for voice traffic
Wrong IP address configuration
Faulty network cables
Incorrect DNS server settings
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False: Port flapping occurs when a network interface continuously transitions between up and down states, often due to cabling issues.
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A Windows computer shows "Limited Connectivity" status. What does this specifically indicate?
Computer cannot reach the internet
Physical link is not established
DHCP server did not provide IP configuration
Network adapter drivers are corrupted
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
VoIP call quality is poor with echo and dropouts. What network performance characteristics should be measured? (Choose all that apply)
Latency (delay in packet delivery)
Jitter (variation in packet timing)
Packet loss percentage
DNS resolution time
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A user cannot connect to a wireless network that doesn't appear in the available networks list. What should be checked first?
Wireless adapter hardware failure
Network password is incorrect
SSID broadcast is suppressed
Access point security settings
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