Chapter 3 Quality Management

What is the purpose of activity in Prevention Cost?

• To eliminate all forms of quality control.
• To focus solely on marketing strategies.
• To ensure that a project is error-free or within an acceptable range

• To increase production costs and reduce efficiency.

What is the purpose having "Quality Assurance & Standards"

• To reduce production costs and increase profits.
• To produce and deliver high quality of software

• To create more complex and varied products.
• To eliminate all forms of customer feedback.

Define "Quality Standards"...

• Quality standards are sets of guidelines, systems, methods, requirements, and specifications followed by an organization to ensure consistent process, product and service quality.

• Quality standards are subjective opinions about product aesthetics.
• Quality standards are only applicable to manufacturing processes.
• Quality standards are optional guidelines that can be ignored.

What is "Quality Culture"

• An approach that prioritizes cost-cutting measures
• Where everyone responsible for software development is committed to achieving a high level of product quality.

• A focus on employee satisfaction over quality
• A method for increasing production speed without regard to quality

What consequences of having low quality software?

• Enhanced user satisfaction
• Lower development time
• Improved performance and efficiency
• increased costs, bugs, poor user experience, and security risks

Which is NOT Principal Quality Activities.

• Quality Assurance

• Quality Planning

• Quality Marketing

• Quality Control

Quality Review is part of...

• Quality Control

• Quality Planning

• Quality Assurance

• Quality Project

What is the outcome in Quality Review...

• Analysis of financial reports
• Determination of project deadlines
• List of problems and part that team need to do correction

• Evaluation of employee performance

What are the technique to enhance quality software?

• Increased marketing efforts
• Cleanroom software development

• Reducing staff numbers
• Inspections

Principle can be used in Inspection?

• Fagan method

• Field method

• Data analysis
• Observation techniques