Module 1: Foundations of Coaching and Human Capital Development

You are observing a new teacher during their first reading session. As a coach, your role is to:

• Tell them exactly what to say to the student.

• Give them a checklist and leave.

• Ask questions that help them reflect on what went well and what could improve.

• Correct them in front of the student.

In Yelaoshr, a coach is different from a trainer because:

• A trainer tells, a coach asks.

• A trainer listens more than a coach.

• A coach teaches only beginners.

• A trainer only works with students.

A team member keeps arriving late. As a coach, your first step is to:

• Give them a warning letter.

• Ask what challenges are causing the lateness.

• Deduct their pay.

• Ignore it.

A coach’s main focus in human capital development is to:

• Help staff follow the SOP exactly.

• Build skills, motivation, and growth mindset.

• Make sure the centre’s attendance is perfect.

• Replace underperforming staff quickly.

During a lesson observation, you notice the teacher struggles to manage student behaviour. As a coach you:

• Take over the class.

• Ask them how they felt about student behaviour and explore strategies together.

• Tell them to watch a training video and copy it.

• Tell the centre manager to replace them.

Which of the following best describes the coaching boundary?

• Becoming a close friend to every teacher.

• Giving personal life advice even if unrelated to work.

• Staying professional and focused on work-related growth.

• Avoiding any personal conversations.

At Yelaoshr, why is coaching important for trainers who become coaches?

• It allows them to control every teaching detail.

• It builds teacher independence and confidence.

• It reduces training time.

• It avoids giving feedback.

A teacher asks you for the “correct answer” to a student behaviour problem. As a coach, you should:

• Give the answer immediately.

• Ask them what they have tried and what else could work.

• Ignore their question.

• Tell them to ask the centre manager.

Human capital development in Yelaoshr means:

• Hiring only the best-qualified teachers.

• Continuously developing skills, mindset, and teamwork.

• Providing only initial training.

• Focusing only on sales and enrolment.

When observing a teacher’s storytelling session, what should you do first?

• Take notes on specific examples of student engagement.

• Count how many students are listening.

• Check if the teacher is wearing the right uniform.

• Correct pronunciation on the spot.