(SKU2) Assist Appointments Quiz

Which of the following is the correct way to confirm an appointment time?

• Can we meet on Monday at 10 a.m.?

• I'm busy, but maybe Monday.

• We'll see when we get there.

• Anytime is fine.

Your manager asks you to arrange a meeting for 3:00 p.m. in the conference room. How should you confirm with the client?

• Let's meet in the conference room at 3:00 p.m.

• Come when you can.

• We'll decide the location later.

• See you sometime in the afternoon.

If someone says, 'Let's reschedule our appointment to Thursday at 2:30 p.m.', what are they asking you to do?

• Change the date and time to Thursday at 2:30 p.m.

• Cancel the appointment.

• Keep the appointment the same.

• Move the appointment to an earlier time on the same day.

Which of these is the correct question to ask when confirming a place?

• Where should we meet?

• What time is lunch?

• When should we meet?

• Who will be there?

Your colleague asks, 'Is the meeting still at 4 p.m. in Room 12?' Which is the best confirmation?

• Yes, 4 p.m. in Room 12.

• I'm not sure.

• We'll see.

• Maybe later.

Which sentence correctly confirms both time and place?

• The meeting is at 10 a.m. in the main hall.

• The meeting is tomorrow.

• We will meet somewhere in the afternoon.

• I'll call you later.

If your client cannot come at 2:00 p.m., what should you do?

• Suggest another time.

• Cancel the meeting.

• Ignore the request.

• Tell them it's their problem.

Which is the correct way to confirm an appointment over the phone?

• Let me confirm — we'll meet at 11 a.m. in the pantry, correct?

• Just come whenever.

• You should already know.

• We'll meet somewhere later.

If the person says, 'Can we change the meeting place to the library?' what do they want to do?

• Change the location of the meeting.

• Change the meeting time.

• Cancel the meeting.

• Add more people to the meeting.

Which phrase is NOT suitable for confirming an appointment?

• See you at 2:00 p.m. in the office.

• Looking forward to meeting at the café at 5 p.m.

• We will meet sometime next month, I think.

• Our meeting is on Friday at 9 a.m. in Room 4.