Restaurant Service Essentials & Management in Hospitality

Restaurant Service Essentials & Management in Hospitality

Professional Development

20 Qs

quiz-placeholder

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 Restaurant Service Essentials & Management in Hospitality

Restaurant Service Essentials & Management in Hospitality

Assessment

Quiz

Hospitality and Catering

Professional Development

Practice Problem

Easy

Created by

Kalimani Velaitham

Used 1+ times

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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is the FIRST step in professional restaurant service?

Taking the guest’s order

Greeting and seating the guest

Presenting the bill

Serving drinks

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The ideal time to present the menu to guests is:

After the main course

When they request it

After serving appetizers

The ideal time to present the menu to guests is:

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following BEST describes “mise en place” in restaurant service?

Cooking all meals before service begins

Arranging and preparing the dining area before guests arrive

Writing down menu items

Checking stock levels in the kitchen

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is menu knowledge important for servers?

It helps increase speed of service

It ensures they can answer guest questions confidently

It improves their memory

It helps avoid cleaning duties

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In fine dining, food should be served:

From the guest’s left and cleared from the right

From the right and cleared from the left

From any side that is convenient

Only from the left side

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which action demonstrates upselling in restaurant service?

Offering a complimentary drink

Suggesting a premium drinks pairing for the main course

Giving a discount

Bringing an extra chair to the table

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When handling guest complaints about food, the best first step is to:

Ignore it and continue serving

Explain why it happened

Listen carefully and acknowledge the issue

Tell them it’s not your fault

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