Effective Communication Pre-test

Which of the following best describes "active listening"?

• Listening without interrupting

• Nodding while someone speaks

• Responding with advice immediately

• Fully concentrating, understanding, and responding thoughtfully

In the Shannon-Weaver model of communication, what does "noise" refer to?

• Background sounds

• Any interference that distorts the message

• The speaker's tone of voice

• The listener's emotional state

Which of the following is an example of a communication barrier?

• Using simple language

• Asking clarifying questions

• Cultural misunderstanding

• Maintaining eye contact

What is the main purpose of feedback in communication?

• To criticize the speaker

• To confirm message receipt and understanding

• To end the conversation

• To change the topic

Which of the following best illustrates the concept of "empathic communication"?

• Giving instructions clearly

• Sharing your own experiences

• Acknowledging and validating others' feelings

• Avoiding emotional topics

Which of the following is an example of visual communication?

• A podcast

• A bar graph

• A phone call

• A handshake

Which statement reflects assertive communication?

• "You always mess things up."

• "I feel overwhelmed when deadlines aren't met."

• "Whatever, I don't care."

• "You should know better."

Paralanguage refers to:

• The grammar of a language

• The tone, pitch, and pace of speech

• Written communication style

• Sign language

Which of the following is a disadvantage of written communication?

• It allows for record-keeping

• It can be edited before sending

• It lacks immediate feedback

• It is suitable for formal contexts

Which of the following best demonstrates clarity in communication?

• Using jargon to sound professional

• Speaking quickly to save time

• Organizing ideas logically and using precise language

• Repeating the same point multiple times