HCI - Chapter 2

Which of the following is not one of the four basic activities in interaction design?

• Launching the product to market

• Building alternative versions of the designs

• Evaluating designs

• Identifying needs and establishing requirements

Which is not a key characteristic of involving users in interaction design?

• Ownership

• Over-promising product capabilities

• Expectation management

• Realistic expectations

What is the main goal of expectation management?

• Making the design look attractive

• Reducing the budget

• Increasing technical complexity

• Avoiding surprises and disappointments for users

Which is not a practical issue in interaction design?

• How to choose among alternatives?

• The CEO's personal opinion

• Where do alternatives come from?

• Who are the users?

According to Eason (1987), which is not one of the three categories of users?

• Auxiliary

• Primary

• Secondary

• Tertiary

Which of the following is a tertiary user?

• People influenced by product introduction

• Direct product operators

• Occasional users

• Frequent hands-on users

Which is an example of a physiological capability affecting design?

• Language preference

• Motor abilities

• User goals

• Cultural norms

What do we mean by needs in interaction design?

• What helps users achieve their goals based on tasks and context

• Company revenue targets

• The exact features the customer demands

• Requirements identified only by management

Which is an example of a functional requirement?

• Increase user satisfaction by 50%.

• The system should be beautiful.

• The system must process payments within 5 seconds.

• Make the design modern.

Which is an example of a usability requirement?

• Integrate with Google Pay.

• The system must have 3 payment options.

• Allow 95% of users to perform a task in 2 minutes with 1 or fewer errors.

• Add a dark mode.