GSU Housing SA Knowledge Check

Which of the following is the correct address for the Central Housing Office?

• 92 Piedmont Ave NE

• 75 Piedmont Ave SE Suite 110

• 156 Edgewood Ave

• 135 Edgewood Ave

What is the general job responsibility of Desk Assistants?

• Distributing mail and packages

• Safety/security and Customer service

• Monitoring technology equipment

• Supervising Administrative Specialists

Learning Center Assistants are responsible for checking resident IDs and monitoring technology and equipment inside the ________.

• Learning Center

• Housing Office

• Residence Hall

• Rec Center

Which of the following is a requirement for employment as a Student Assistant?

• Must be enrolled in at least six (6) undergraduate credits

• Must NOT be under a current judicial sanction of probation or higher

• Must work only during school breaks

• Must hold a job in another department

All Student Staff sign the Student Agreement. What does the Student Agreement include?

• A confidentiality agreement and agreement to work in accordance with policies and procedures outlined in the manual.

• A list of extracurricular activities available to students.

• A schedule of upcoming school events and holidays.

• A summary of student grades and academic performance.

Which of the following is a front-line customer service duty of a front desk Student Assistant?

• Supervising Administrative Specialists

• Answering inquiries made at the desk and on the phone

• Distributing mail and packages

• Monitoring technology equipment

How should Student Assistants help provide residence hall security?

• By identifying individuals who are non-residential guests by asking all persons entering the building to present their identification.

• By allowing anyone to enter without checking identification.

• By only monitoring the building during the daytime hours.

• By focusing solely on organizing social events for residents.

According to the guidelines, SAs should represent the hall staff and department positively by maintaining all policies and procedures set forth in the manual as well as the Community Living Guide and the Student Code of Conduct.

• True

• False

SAs should refrain from talking about coworkers or the department in a _______ light.

• negative

• positive

• lit

• encouraging

Which of the following is NOT part of the dress code for SAs?

• Khakis, dress pants, and blue jeans with no tears or rips

• Shorts and skirts that are mid-thigh

• Pajamas, robes, or slippers

• Plain solid color shirt