hm113

Which of the following is NOT an advantage of IT in the hospitality industry?

• Enhanced customer experience

• Increased efficiency

• Higher manual workload

• Revenue growth

What is the main difference between the Internet and the World Wide Web?

• They are the same thing

• The Internet is bigger; the Web is just a part of it

• The Web is bigger; the Internet is just a part of it

• The Web is for emails; the Internet is only for websites

Which of the following is a concern of IT in the hospitality industry?

• Faster booking

• Network connectivity issues

• Smarter pricing

• Virtual tours

IT helps hotels save time by automating tasks such as cleaning schedules and billing.

• True

• False

A “smart room” allows guests to control lights, TV, or temperature using their phones or voice.

• True

• False

Legacy systems make it easier for hotels to innovate with new technologies.

• True

• False

A future IT potential that allows control of lights, TV, or temperature using phones or voice.

The big global network that connects computers all over the world.

The part of the Internet that contains websites and web pages.

Who's the program head in HM Department?