Which therapeutic statement is a good example of the therapeutic communication technique of offering self?

• Would you like me to accompany you to your electroconvulsive therapy treatment?"
• I think it would be great if you talked about that problem during our next group session."
• After discharge, would you like to meet me for lunch to review your outpatient progress?"
• I notice that you are offering help to other peers in the milieu.

Which nursing response is an example of the nontherapeutic communication block of requesting an explanation?

• keep your chin up. I'll explain the procedure to you
• There is always an explanation for both good and bad behaviours
• Can you tell me why you said that?
• Are you not understanding the explanation I provided

Which behaviours will encourage a patient to talk about their concerns?

• Giving reassurance and telling them not to worry.
• Asking the patient about their family and friends
• Tell the patient you are interested in what is concerning them and that you are available to listen.
• Tell the patient you are interested in what is concerning them and if they tell you, they will feel better.

Which of the following descriptors is most appropriate to use when stating the “problem” part of a nursing diagnosis?

• Grimacing
• Anxiety
• Oxygenation saturation 93%
• Output 500 mL in 8 hours

Mr Khan, is visiting his son in London when he was admitted in accident and emergency due to abdominal pain. Mr. Khan is from Pakistan and does not speak the English language. As his nurse, what is your best action:

• Ask the relative
• Ask a cleaner who speaks the same
• Ask for an official interpreter
• Transfer him to another hospital who can communicate with him

Which behaviours will encourage a patient to talk about their concerns?

• Giving reassurance and telling them not to worry.
• Asking the patient about their family and friends
• Tell the patient you are interested in what is concerning them and that you are available to listen.
• Tell the patient you are interested in what is concerning them and if they tell you, they will feel better

What law should be taken into consideration when a patient has hearing difficulties and would need hearing aids?

• Mental capacity Act
• Equality act
• Communication law

In non-verbal communication, what does SOLER stand for?

• Squarely, open posture, leaning slightly forward, eye contact, relaxed
• Squarely, open ended questions, leaning slightly forward, eye contact, relaxed
• Squarely, open posture, leaning forward, eye contact, rested
• Squarely, open ended questions, leaning slightly backwards, rested
• Squarely, open ended questions, leaning slightly backwards, rested

The CQC describes compassion as what?

• Intelligent Kindness
• Smart confidence
• Creative commitment
• Gifted courage

A patient who doesn’t know English comes to hospital. Ur role?

• Use a professional interpreter
• Try to use nonverbal communication techs
• Use the security who knows patient’s language