Tutorial 4

What are the 3 classical perspective of management ?

• Scientific Management,

  Adminstrative management & Bureaucratic management

• Scientific Management,

  Adminstrative management & Democratic management

• Adminstrative management, Democratic management & Bureaucratic management

Who introduced Bureaucratic Management ?

• Fredrick Winslow Taylor

• Douglas McGregor

• Max Weber

What is "Theory X" ?

• An authoritarian style of leadership where management regards most people to dislike work & responsibility and prefer to be directed and told what to do.

• Participative style of management that assume people are willing to exercise self-control & self-direction in order to archieve organization goal.

Which is NOT INCLUDED in Abraham Maslow's hierarchy of human needs ?

• Safety Needs

• Esteem

• Entertainment

• Physiological Needs

Which is under the catogery of 'Safety Needs'

• Health, Property

• Respect, Status

• Air, Water

• Friendship, Family

What is 'Open System' in System Perspective ?

• Organizations don't interact with external environment to survive

• Organizations must interact with external environment to survive

Which are the components of Total Quality Management (TQM)

• Customer Focus, Changing Human Relations, International Competition

• Employee Involvement, Benchmarking, Continuous Improvement

• Continuous Improvement, Globalization, Employees Working in Teams

What is the meaning of Administrative management ?

• Improving labour productivity

• Understanding the function of management

Which of the following IS NOT the characteristics of Bureaucratic management

• Rationality

• Division of Labour

• Rules

• Decision Making

Which Quantitative Perspective uses mathematical tools,statistics and other quantitative techniques to make management decisions ?

• Management Science

• Operational Management

• Management Information System (MIS)