de on 2 ki truoc

Which of the following is a common challenge in e-commerce?

• Easy return policies

• High-speed internet

• Cybersecurity threats

• Unlimited product inventory

What is the role of SEO in e-commerce?

• To manage product inventory

• To secure transactions

• To improve website visibility on search engines

• To handle customer complaints

What is the full form of CRM in e-commerce?

• Customer Retention Method

• Customer Relationship Management

• Customer Resource Management

• Commerce Retention Management

In e-commerce, what does 'Omnichannel strategy' 'chiến lược đa kênh' refer to?

• Using multiple suppliers for better inventory

• Providing a seamless (liền mạch) customer experience across various channels

• Offering the same products at different price points

• Expanding international sales

What is the main goal of content marketing in e-commerce?

• To generate random traffic

• To provide valuable information and build trust with the audience

• To sell products directly

• To promote sales discounts

What is one way to gain a competitive advantage in e-commerce?

• Offering low-quality products at high price

• Ignoring customer feedback

• Using data analytics to optimize customer experience

• Reducing website functionality

What is the impact of globalization on e-commerce strategies?

• Fewer customer choices

• Increased competition and access to new markets

• Limited international shipping

• Higher product prices

Which design element can improve the loading speed of an e-commerce website?

• Using large image files

• Compressing images and files

• Adding more videos

• Increasing the number of fonts

Which of the following is crucial for enhancing user trust on an e-commerce website?

• Slow loading times

• High-quality product images

• Pop-up ads

• Complicated checkout process

What is the primary purpose of a business strategy in e-commerce?

• To develop a website

• To set clear objectives and goals

• To create marketing campaigns

• To expand global presence