
Business Result Intermediate Chapter 13 Vocabulary practice
Authored by ANNA LLS
English
University
Used 2+ times

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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The company had to issue a full __________ after customers reported safety issues with the product.
refund
replacement
disclaimer
recall
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
There was a server __________ yesterday, and no one could access their emails.
outage
maintenance
upgrade
failure
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We received a customer __________ about poor service at our London branch.
complaint
inquiry
suggestion
feedback
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The technician was able to __________ the issue within an hour.
complicate
delay
fix
ignore
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The laptop had a serious __________ in its power system and stopped working.
shutdown
failure
malfunction
overload
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The factory discovered a __________ in the product but decided to continue production.
defect
feature
advantage
improvement
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We offered a full __________ to everyone who received the faulty batch.
credit note
refund
discount
exchange
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