What is a key function of business management that helps ensure a company runs smoothly?

• Cooking meals

• Organizing events

• Planning and leading business activities

• Designing clothes

Which skill is crucial for effectively relaying information in a business environment?

• Communication

• Mathematics

• Physical strength

• Artistic ability

What attribute is important for handling changing situations and customer needs?

• Indifference

• Adaptability

• Stubbornness

• Rigidity

Which job role involves assisting customers and ensuring they have a great experience?

• Customer service representative

• Mail carrier

• Office clerk

• Stocker

What is the primary responsibility of a stocker in a business setting?

• Managing office documents

• Answering customer queries

• Delivering mail

• Stocking shelves and keeping products ready