CHAPTER 1 POM

What is a key characteristic of an organization?

• Location

• Size

• Profitability

• Goals

Which of the following is NOT a level of management?

• Top managers

• First-line managers

• Support managers

• Middle managers

What is the primary role of top managers?

• Make decisions about the organization's direction

• Supervise non-managerial employees

• Translate goals into details

• Direct day-to-day activities

Which of the following best describes efficiency in management?

• Minimizing resource costs

• Achieving goals

• Increasing market share

• Maximizing employee satisfaction

What is the main focus of effectiveness in an organization?

• Cost reduction

• Employee motivation

• Goal attainment

• Resource allocation

Which management function involves setting objectives?

• Organizing

• Planning

• Controlling

• Leading

What is the role of a first-line manager?

• Directing day-to-day activities

• Translating top management goals

• Allocating resources

• Negotiating contracts

Which of the following is an interpersonal role according to Mintzberg?

• Resource allocator

• Spokesperson

• Leader

• Monitor

What skill involves analyzing complex situations for decision-making?

• Conceptual skills

• Interpersonal skills

• Technical skills

• Political skills

Which of the following is a decisional role?

• Leader

• Disseminator

• Entrepreneur

• Monitor