Understanding Consumer Scams and Marketing Fraud

What was the first clue that something was not right in the scenario with Joanie?

• The caller ID said 'unknown'.

• Joanie received an email.

• The salesman offered a discount.

• The salesman was very polite.

What is a consumer scam?

• A type of investment opportunity.

• A trick to obtain money or personal information.

• A legitimate business offer.

• A government-approved marketing strategy.

What is a bait and switch tactic?

• Selling genuine products at a discount.

• Providing excellent customer service.

• Advertising a product that is unavailable and switching to another.

• Offering a product at a high price.

Who was Charles Ponzi?

• A famous marketer.

• A government official.

• A scammer known for a type of investment fraud.

• A charity organizer.

What is a common tactic used in fake online auctions?

• Listing counterfeit or non-existent items.

• Offering free shipping.

• Providing a money-back guarantee.

• Using secure payment methods.

How can you protect yourself from scams?

• Ignore all emails.

• Donate to all charities.

• Be cautious with suspicious communications and do research.

• Always trust phone calls.

What should you do if you suspect a scam?

• Immediately give your information.

• Do nothing and hope for the best.

• Research the offer or service.

• Ignore the situation.

What is one of the first steps to take if you've been scammed?

• Contact your bank or credit card company.

• Ignore the situation.

• Post about it on social media.

• Call the scammer back.

What role do consumer protection laws play?

• They are optional guidelines.

• They allow scams to continue.

• They create a fair marketplace and help recover money.

• They are only for businesses.

What is the first line of defense against scams?

• Local law enforcement.

• The Federal Trade Commission.

• Consumer self-awareness and caution.

• The government.