Quiz on Chatbots and Operating Systems

What is the very first step in building a chatbot?

• Training the model

• Defining the purpose and goals

• Writing the code

• Deploying the chatbot

In chatbot design, an “intent” refers to:

• The user’s goal or request

• The chatbot’s greeting message

• A fallback response

• The backend database

Which of the following is an example of an “entity” in chatbot NLP?

• "Track my order"

• Order number: #12345

• "Hello, how are you?"

• “I want to cancel my ticket”

Which language is MOST commonly used to train and build large language models like Copilot, Gemini, and ChatGPT?

• Java

• Python

• PHP

• Ruby

Which framework is widely used for open-source chatbot development with full control over models?

• Dialogflow

• Rasa

• Microsoft Bot Framework

• TensorFlow Lite

Google’s Gemini is different from ChatGPT mainly because:

• It cannot generate code

• It was built as a multimodal model from the ground up

• It is not integrated with any ecosystem

• It only works offline

Microsoft Copilot is most deeply integrated into which ecosystem?

• Apple iCloud

• Google Workspace

• Microsoft 365 and Windows

• OpenAI Playground

What is the role of APIs in chatbot development?

• To provide internet connection

• To connect the chatbot to external services (like payments, CRM, weather)

• To store conversation history only

• To design the UI flow

What is “hallucination” in large language models?

• When the chatbot runs out of memory

• When the chatbot repeats the same response

• When the chatbot generates factually incorrect but plausible-sounding information

• When the chatbot refuses to answer

Which step comes immediately after testing a chatbot?

• Monitoring and improvement

• Designing intents and entities

• Training the model

• Defining the purpose