Operations Management Quiz

What is the primary goal of operations management?

• To maximize productivity while minimizing costs

• To expand the company's physical locations

• To increase the number of employees

• To focus solely on marketing strategies

Which company is known for its fast fashion model that relies on excellent forecasting and planning?

• Gap

• Nike

• H&M

• Zara

What is a key responsibility of an operations manager in a manufacturing plant?

• Designing marketing campaigns

• Planning production schedules

• Hiring new employees

• Developing new product lines

Which company is known for its commitment to continuous improvement through the Kaizen approach?

• General Motors

• Ford

• Toyota

• BMW

How does effective operations management improve customer satisfaction?

• By ensuring products are delivered on time

• By increasing product prices

• By reducing the number of product options

• By focusing on employee satisfaction

What is one of the biggest benefits of effective operations management?

• Higher employee turnover

• More complex supply chains

• Reduced costs

• Increased marketing budget

What challenge did the automotive industry face during the COVID-19 pandemic?

• Lack of demand for vehicles

• Increased labor costs

• Excessive inventory

• Semiconductor shortages

Which company is highlighted as an example of efficient operations management in the service industry?

• Subway

• Starbucks

• McDonald's

• Dunkin'

In the healthcare industry, what is a critical aspect of operations management?

• Increasing the number of hospital beds

• Managing patient flow and staff schedules

• Expanding hospital facilities

• Developing new medical treatments

What is a common challenge in operations management related to supply chains?

• Lack of employee training

• Overproduction of goods

• Supply chain disruptions

• Excessive marketing expenses