Module 3 Test

Which of the following would be a barrier to effective communication?

• Listening to a patient/resident tell stories about his or her past
• Letting a patient/resident express his or her fears and concerns about dying
• Changing the subject each time a patient/resident brings up an uncomfortable topic
• Allowing a patient/resident to talk freely about his or her health problems

Having compassion and understanding for those around you and the situations they are experiencing.

Feelings of pity and sorrow for someone else's misfortune.

Therapeutic communication

• talking at therapy

• Is used to promote optimum wellness

• Empathetic

The sharing of ideas, thoughts, information, and feelings with at least one other person.

• Communication
• Therapeutic communication
• Empathy
• Sympathy-

Avoiding eye contact when talking to another person is an example of which type of communication?

Difficulty speaking. It affects how you speak and understand language.

• dysphasia
• receptive aphasia
• empathy
• sympathy
• physiological

Inability to understand spoken language

Inability to speak or to speak clearly

Means truly hearing what the other person is saying

• active listening
• receptive aphasia
• dysphasia
• empathy
• sympathy