Chapter 4 Quiz: Organizing

What is “authority” in management?

• The duty to complete tasks

• The right to give orders and make decisions

• The process of hiring employees

• The sharing of company profits

Which of the following best describes responsibility?

• The ability to influence people

• The power to control resources

• The duty to complete assigned work

• The right to give commands

In an organization, authority usually flows:

• From bottom to top

• From top to bottom

• In all directions

• Only between departments

Which type of authority is based on a person’s knowledge or skill?

• Line authority

• Functional authority

• Expert authority

• Charismatic authority

Why is balancing authority and responsibility important?

• It increases profit

• It avoids frustration or misuse of power

• It makes decisions faster

• It helps employees work alone

What is a chain of command?

• The number of departments in a company

• A clear line of authority in an organization

• A process for rewarding employees

• The layout of the office

Which of these is a feature of a vertical chain of command?

• Few levels of management

• Many levels of authority

• No managers

• No need for communication

Which type of chain of command is better for startups needing quick decisions?

• Vertical

• Horizontal

• Complex

• None of the above

What is one disadvantage of a strict chain of command?

• Clear accountability

• Faster communication

• Slower decision-making

• Easy supervision

In a chain of command, who do employees report to?

• Their peers

• Their immediate supervisor

• The CEO directly

• Customers