Senior Check Off

According to the instructions for phone note documentation, what must every note start with?

• Patient's address

• Date, time, name, DOB

• Reason for call

• Final outcome

Which of the following is NOT listed as relevant information to gather during phone note documentation?

• Name of who called

• Reason for call

• Patient's insurance provider

• Final outcome

Fill in the blank: The phone note should end with the ______ and credentials.

• name

• date

• address

• phone number

The reason for the call and all relevant information, including a call back number, should be documented in the phone note.

• True

• False

In the example provided, what medication was requested for a 30-day refill?

• Metformin

• Lisinopril

• Atorvastatin

• Amoxicillin

According to the instructions, what should be included if the caller is not the patient?

• The relation to the patient should be included if the caller is not the patient.

• The caller's occupation should be included if the caller is not the patient.

• The caller's favorite color should be included if the caller is not the patient.

• The caller's previous medical history should be included if the caller is not the patient.

What does 'NKDA' stand for in medical abbreviations?

• No Known Drug Allergies

• Non-Ketotic Diabetic Acidosis

• No Known Dietary Allergies

• Neuro-Kinetic Diagnostic Assessment

What is the difference between 'None' and 'N/A' when filling out the patient history form?

• 'None' means the condition or item does not apply to the patient. 'N/A' means the question is not applicable to the patient.

• 'None' means the patient has not answered the question. 'N/A' means the patient refused to answer.

• 'None' means the patient has all conditions. 'N/A' means the patient has some conditions.

• 'None' and 'N/A' can be used interchangeably with no difference.

What should you do if you make an error while filling out the patient history form?

• Draw a line through the error and initial it.

• Erase the error completely and rewrite it.

• Use correction fluid to cover the error.

• Ignore the error and continue filling out the form.

Each page of the patient history form must have the patient's name and ________.

• date of birth (DOB)

• address

• insurance number

• phone number