introduction to Communication

Among the following which is a type Informal communication?

• Written

• Vertical

• Horizontal

• Grapevine

Which of the following is an example of Non-verbal communication?

• Emails

• Body language

• Meetings

• Reports

What is the primary characteristic of Formal communication?

• Spontaneous

• Informal channels

• Casual tone

• Structured format

Which of the following best describes Downward communication?

• Information flowing from lower to higher levels

• Information flowing between peers

• Information shared informally

• Information flowing from higher to lower levels

7cs of Communication do not comprise of

• Communication

• Correctness

• Concreteness

• Clarity

Which of the following is a characteristic of Upward communication?

• Information flowing from higher to lower levels

• Information flowing from lower to higher levels

• Information flowing between peers

• Information shared informally

What is the main purpose of Informal communication?

• To convey official messages

• To follow organizational hierarchy

• To document processes

• To build relationships

Which of the following is NOT one of the 7 Cs of Communication?

• Courtesy

• Consistency

• Completeness

• Conciseness

Which of the following is a key benefit of Effective communication?

• Limited information sharing

• Enhanced collaboration

• Increased misunderstandings

• Reduced productivity

What does the term 'Feedback' refer to in communication?

• Information received from the audience

• Non-verbal cues

• Initial message sent

• Formal documentation