SOT - Day 7

Why I can't trade even though I'm fully verified?

• Client put the wrong credential when login to MT4/MT5

• Client need to reinstall the MT4/MT5

• Client need to make a minimum deposit to start trading

• Client need to trade using Exness Terminal

In case a client has rejected order, Which tool do you need to find that order number?

• TOMS Trading History

• TOMS-Order Info- Events

• TOMS News Management

• BO's Trading History

Can you search a rejected orders and Pending orders (Active & cancelled) inside Trading History?

• No, because Trading history shows only successfully executed orders and transactions.

• Yes, Trading history shows all the orders' history, both executed and rejected.

Acc: 108531512
Date: 4 Jul 2025

Why wasn’t I able to open this order around 06:30?

• Please reduce your trading volume since the maximum trading volume for morning time is 50 lot

• Please reduce your trading volume since the maximum trading volume for morning time is 60 lot

• Please reduce your trading volume since the maximum trading volume for night time is 60 lot

• Please reduce your trading volume since the maximum trading volume for night time is 50 lot

What are the different in using of TOMS Trading History and Order Info to search order information? Select 2 correct answers.

• A. TOMS Trading history require both Account number and Order number to search

• B. TOMS Trading History require only account number to search

• C. TOMS Order info require both Account number and Order number to search

• D. TOMS Order info require only account number to search