English 1 - Prelim Quiz #2 Listening Skills

Listening is the ability to ________.

• speak fluently

• accurately receive and interpret messages

• write effectively

• ignore sounds

Which of the following is NOT a reason for listening?

• To focus on messages from surroundings

• To critically evaluate messages

• To better understand communication

• To completely ignore the speaker

Listening that involves identifying tones and sounds is called:

• Critical listening

• Discriminative listening

• Empathetic listening

• Informational listening

Which type of listening focuses on comprehending and retaining information?

• Informational listening

• Critical listening

• Empathetic listening

• Discriminative listening

Which type of listening assesses whether the message and speaker are trustworthy?

• Empathetic listening

• Critical listening

• Informational listening

• Discriminative listening

The most challenging type of listening is:

• Critical listening

• Informational listening

• Discriminative listening

• Empathetic listening

Listeners who focus on emotional states of others are:

• Content-oriented listeners

• People-oriented listeners

• Action-oriented listeners

• Time-oriented listeners

Listeners who prefer organized action steps are:

• People-oriented listeners

• Content-oriented listeners

• Action-oriented listeners

• Sympathetic listeners

Content-oriented listeners like to:

• Act quickly

• Focus on timelines

• Evaluate complex information

• Show compassion

Time-oriented listeners are more concerned about:

• Content of the message

• Sender’s personality

• Time limits

• Emotional states