The project manager decides to move forward without allowing changes to the existing process. Which of the following techniques is the project manager using?

• Forcing

• Avoiding

• Compromising

• Smoothing

The quarterly financial report displays losses from a project even though the project was completed successfully several weeks ago. Which of the following actions should the project manager perform next?

• Remove access.

• Complete the project sign-off.

• Release the resources.

• Outline the lessons learned.

A project sponsor has asked for a log listing all the bugs identified within a specific project. Which of the following tools should the project manager provide to the sponsor?

• Change log

• Issue log

• Risk register

• Defect log

Which of the following best describes the difference between the current state and the desired future state in project management?

• A. The current state is a high-level view of the project scope, and the desired state is what is happening right now.

• B. The current state is where the business is now, and the desired state is where the project is going

• The current state is a high-level view of the project scope, and the desired future state is the

  specific outcome the business wants.

• The current state defines the specific outcome the business wants, and the desired state

  documents what is happening now that prevents it.

A project manager needs to update the project sponsor and senior stakeholders about the progress of a project. Which of the following tools will the project manager MOST likely use?

• Dashboard

• Gantt chart

• Work breakdown structure

• Requirements Traceability Matrix

Which of the following activities are important parts of the closing phase? (Select two).

• Locking risks

• Completing the work breakdown structure

• Releasing resources

• Updating stakeholder register

• Closing contracts

A stakeholder raises a concern with a project manager because of the number of emails that have been received before a coding release. Which of the following actions should the project manager take next?

• A. Inform the CCB to stop communication.

• B. Establish a RACI matrix.

• C. Escalate the communication issues.

• D. Revise the communication plan.

While managing a project, a PM is assigned to work on a second project. The second project becomes more complex and monopolizes the PM's time. The PM learns that a similarly time-consuming project was executed previously in the organization. Which of the following actions should the PM take?

• Perform a root cause analysis.

• Organize a stakeholder meeting

• Escalate the issue to the CCB

• Contact the PMO for assistance.

While working in a collaborative, online brainstorming session, team members send private messages to the facilitator about challenges understanding others when they are speaking due to accents and background noises. Which of the following should the facilitator do to overcome the challenges?

• Instruct the team members to set their speakers to maximum volume and mute their

  microphones.

• Require everyone to turn on their cameras and use the same background filter.

• Encourage the use of the chat and use plain language when speaking.

• Allow one person to speak at a time after receiving acknowledgment from the facilitator.

A project team is working remotely from different locations across the country. As part of a lessons-learned exercise, the project manager would like to identify the level of engagement among project team members. Which of the following would be the best tool for the project manager to use?

• Meeting chat

• Email

• Real-time survey

• Whiteboard