BPO. State verbs practice

BPO. State verbs practice

Professional Development

6 Qs

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BPO. State verbs practice

BPO. State verbs practice

Assessment

Quiz

Information Technology (IT)

Professional Development

Practice Problem

Medium

Created by

Tatiana Robayo

Used 1+ times

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6 questions

Show all answers

1.

FILL IN THE BLANK QUESTION

45 sec • 1 pt

Read the sentence and write the correct verb form

A customer is liking to know what's happening with his request

2.

FILL IN THE BLANK QUESTION

45 sec • 1 pt

Read the sentence and write the correct verb form

I am not believing you have the correct account number

3.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

Which sentence is correct?

She is understanding our service terms better now

She understands our service terms better now

She understanding our service terms better now

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Incorrect or Correct

The agent is knowing all the solutions to the customer's problem


Correct

Incorrect

5.

FILL IN THE BLANK QUESTION

45 sec • 1 pt


Type the correct verb form

We are believing that customer satisfaction is a priority

6.

FILL IN THE BLANK QUESTION

45 sec • 1 pt

Type the correct verb form

The system is not knowing the customer's personal info

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