
Post-Test Communication Skills
Authored by Paratami Nuramdiani
Specialty
University
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5 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 20 pts
apa yang dimaksud dengan prinsip Clarity dalam komunikasi efektif?
Menggunakan bahasa teknis agar terlihat profesional
Pesan singkat, jelas, mudah dipahami
Memberikan data sebanyak mungkin
Memaksa customer untuk mendengarkan
2.
MULTIPLE CHOICE QUESTION
1 min • 20 pts
Formula FAB dalam promosi terdiri dari:
Feature – Advantage – Benefit
Focus – Action – Business
Fact – Argument – Benefit
Fact – Argument – Benefit
3.
MULTIPLE CHOICE QUESTION
1 min • 20 pts
Formula PSPA dalam pitching produk terdiri dari:
Plan – Strategy – Proof – Action
Product – Selling – Promotion – Advantage
Problem – Solution – Proof – Action
Problem – Solution – Product – Advantage
4.
MULTIPLE CHOICE QUESTION
1 min • 20 pts
Seorang marketer menunjukan bahwa dirinya mendengarkan customer, artinya sudah melaksanakan prinsip...
Komunikasi
Empathy
Relevance
Storytelling
5.
MULTIPLE CHOICE QUESTION
1 min • 20 pts
Jika seorang marketer lebih fokus menjelaskan solusi daripada hanya fitur produk, maka ia menerapkan mindset…
Product Seller
Solution Seller
Price Taker
Passive Listener
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