QUALIFICATION FRONT OFFICE COMPETITION 2025

QUALIFICATION FRONT OFFICE COMPETITION 2025

University

30 Qs

quiz-placeholder

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QUALIFICATION FRONT OFFICE COMPETITION 2025

QUALIFICATION FRONT OFFICE COMPETITION 2025

Assessment

Quiz

Hospitality and Catering

University

Practice Problem

Medium

Created by

Ayusatya. D

Used 12+ times

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30 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

When the guest book a room with includes all three major meals ,breakfast,lunch, and dinner known as…

American Plans

Continental Plans

Modified Plans

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

To move to a better accommodation or class of service

Upsell

Upgrade

Room move

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Guest who arrive without any reservation

Booking

Walk in

Walk Out

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

A sales technique whereby a guest offered a more expensive room than what they reserved or originally requested

Cross Selling

Down Selling

Up Selling

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

To refuse reservation or walk in business due full house situation

Canceled

Turn Away

Turn Back

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

A room status term indicating that guest is not checking out and will remain at least one more night

Check Out

Sleep Over

Stay Over

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

A hotel usually located in desirable vacation spot ,exceptional service ,and offers fine dining

Resort Hotel

City Hotel

Hostel

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