Communication and Soft Skills Quiz

What is the name for traits that are used to describe your approach to life, work, and relationships?

• Experience

• Communication

• Hard skills

• Soft skills

Which of the following is an interview skill that indicates how you will interact with others?

• Timeliness

• Professional resume

• Active listening

• None of the above

Which of the following is something that can affect a message in the process of communication?

• Facial expressions

• Distractions

• Cultural differences

• Tone of voice

• All of the above

True or False: When communicating, it is important to know your audience and how they need to receive information.

• True

• False

Fill in the blank: _______ is the term for a visual communication method that utilizes fonts to communicate a message.

Fill in the blank: Aural communication involves _______ .

Which of the following is the proper term for a two-way process in which information is transferred from one person to the other?

• Communication

• Problem solving

• Teamwork

• Adaptability

True or False: Verbal communication is the unspoken communication that happens in every face-to-face encounter.

• True

• False

Fill in the blank: When composing written communication, it is important to write in the _______ voice.

Which of the following is an example of visual communication?

• Chart/graph

• Body language

• Active listening

• Posture