UFM_MGMT_Chapter 3_Review

The environments in which businesses operate are increasingly _____, requiring managers to be ready to react and respond to even subtle environmental shifts.

• static

• universal

• constant

• dynamic

All of these are a part of an organization's task environment except _____

• customers

• labor markets

• competitors

• employers

Which of these is NOT a part of an organization's general environment?

• Technological

• Economic

• Competitors

• Legal-political

The _____ represents people in the environment who can be hired to work for the organization.

• competitors

• labor market

• suppliers

• customers

The internal environment within which managers work includes all of the following except _____

• corporate culture

• production technology

• organization structure

• labor market

Which dimension of the general environment represents the demographic characteristics, norms, customs, and values of the population within which the organization operates?

• Legal-political dimension

• Economic dimension

• Technological dimension

• Sociocultural dimension

The general environment dimension that includes consumer purchasing power, the unemployment rate, and interest rates is called the:

• legal-political dimension.

• sociocultural dimension.

• technological dimension.

• economic dimension.

A government inspection has required your company to upgrade the safety equipment in the manufacturing process of ice creamery. What dimension of the external environment has influenced these upgrades?

• Technological

• Legal-political

• Task

• Sociocultural

In response to pressure from environmental advocates, organizations have become increasingly sensitive to diminishing:

• natural resources.

• economic resources.

• financial resources.

• human resources.

The people and organizations in the environment who acquire goods or services from the organization are:

• competitors.

• suppliers.

• customers.

• employees.