Unit II Quiz

Which of the following is the first step in the sales force staffing process?

• Recruitment

• Planning the recruitment and selection process

• Hiring

• Socialization

The process of integrating new recruits into the organization is known as:

• Orientation

• Induction

• Socialization

• Training

Which of the following is an internal source of recruiting salespeople?

• Job fairs

• Advertisements

• Employee referral program

• Educational institutions

Which of the following is not an external source of recruitment?

• Promotions

• Job fairs

• Internet

• Employee agencies

Selection is primarily about:

• Motivating employees

• Choosing the most suitable candidate

• Offering employment benefits

• Designing the job role

Preliminary interview focuses mainly on:

• Communication and attitude

• Financial background

• Medical fitness

• Salary negotiation

The purpose of a physical examination is to:

• Test personality

• Check financial responsibility

• Assess physical fitness for the job

• Evaluate product knowledge

Which stage comes immediately after interviews in the selection process?

• Reference and credit check

• Employment offer

• Testing

• Physical examination

A selling channel connects:

• Buyers to government

• Producer/seller to buyer

• Supplier to distributor only

• Retailer to wholesaler

B2B stands for:

• Buyer-to-Buyer

• Business-to-Buyer

• Business-to-Business

• Brand-to-Buyer