Office Administration: Skills, Attitudes and Attributes

A positive work attribute is exhibited when the worker:

• Watches the clock

• Needs to be supervise at all times

• Enjoys working and has a pleasant attitude

• Does not give of his/her best

The word 'skills' means the same as:

• Abilities

• Attitudes

• Qualifications

• Experiences

Which of the following is an example of a positive attitude in the workplace?

• Being open to feedback

• Complaining about tasks

• Procrastinating on deadlines

• Ignoring team members

What is an essential skill for effective communication in an office environment?

• Being assertive

• Working independently

• Multitasking

• Listening actively

Which attribute is most likely to enhance teamwork among office workers?

• Competitiveness

• Indifference

• Cooperation

• Selfishness

The word 'attributes' refers to:

• Attitudes

• Qualifications

• Personal Qualities

• Experiences

The word 'attitudes' means the same as your

• Behaviour

• Abilities

• Experience

• Qualifications

The ability to read, write and understand:

• Social skills

• Understanding skills

• Problem-solving skills

• Literacy skills

Numeracy Skills refers to a person's ability to:

• work well with numbers with or without a calculator.

• a person being tidy.

• to interact with all persons.

• use time wisely.

If an office worker has good analytical and problem solving skills it means that he/she can:

• Count well

• keep appointments and be on time

• solve problems

• speak well